Serivise Yumwuga, Kubaka ejo hazaza Hamwe - Urugendo rwo Kubungabunga Abakiriya Urugendo

Ku cyiciro cyubucuruzi, kunyurwa kwabakiriya nigihe cyingenzi cyerekana gupima intsinzi yikigo. Kugirango tumenye neza ko abakiriya bashobora gukomeza kubona uburambe bwabakoresha, Nantong Tuoxin ahora yubahiriza imyifatire yumwuga kandi ishinzwe kandi akora cyane ibikorwa byo gusura no kubungabunga ibigo byabakiriya.

 

Vuba aha, itsinda ryacu ryatangiye urugendo rwo gusura isosiyete yacu y'abakiriya, iki gihe aho tugana ni umufatanyabikorwa tumaze imyaka irenga icumi dukorana. Hamwe n'umurava wuzuye n'ubuhanga bw'umwuga, twifuje kurushaho gushimangira umubano w’ubufatanye binyuze muri uru ruzinduko no gukemura ibibazo abakiriya bacu bashobora guhura nabyo mugihe dukoresha ibicuruzwa byacu.

 

Tugezeyo, twakiriwe neza na bo. Nyuma yo guhanahana akanya gato ibishimishije, twahise tumanuka kukazi. Ubwa mbere, twaganiriye byimbitse numuntu bireba ushinzwe umukiriya, dusobanukirwa birambuye kubibazo bitandukanye bahuye nabyo mugihe dukoresha ibicuruzwa byacu. Umukiriya yasangiye yeruye ubunararibonye bwabo bwo gukoresha, uhereye kumikorere yibicuruzwa kugeza korohereza imikorere, kuva kubungabunga buri munsi bikenewe byihutirwa. Buri kibazo cyatubereye ibitekerezo byingirakamaro, biduha icyerekezo cyingenzi cyo kuzamura ibicuruzwa byacu no kuzamura serivisi zacu.

Mu gusubiza ibibazo byavuzwe nabakiriya bacu, itsinda ryacu tekinike ryakoze vuba isesengura no gusuzuma. Kubibazo bimwe byimikorere, abatekinisiye bacu batanze kumurongo no kwerekana ibisobanuro, bihangane bayobora abakiriya uburyo bwo gukoresha neza ibicuruzwa kugirango bakoreshe neza ibyiza byacyo. Kubishobora gukora nabi, twakoze iperereza ryuzuye, rikubiyemo ibintu byose uhereye kubikoresho byuma bigera kuri sisitemu ya software, tutirengagije amakuru arambuye. Binyuze mu igenzura ryitondewe no gukemura, twakemuye neza ibibazo byinshi, twemeza imikorere yibicuruzwa bihamye.

 

Muburyo bwo gukemura ibibazo, ntabwo dukosora amakosa gusa, ahubwo tunakura hamwe nabakiriya. Twumva neza ibyifuzo byabakiriya nibikenewe, kandi tubishyira muri gahunda yo kunoza ibicuruzwa byacu. Turabizi ko mugukomeza guhaza ibyo abakiriya bakeneye gusa dushobora gukomeza kuneshwa mumarushanwa akaze yisoko.

 

Usibye gukemura ibibazo, twanasangiye amakuru ajyanye nibicuruzwa hamwe ninganda zigezweho nabakiriya bacu. Twerekanye iterambere rigezweho mubushakashatsi bwibicuruzwa niterambere ryikigo cyacu, twerekana imikorere mishya nibiranga, kandi duha abakiriya amahitamo menshi nibishoboka. Muri icyo gihe, twaganiriye kandi ku iterambere ry’inganda hamwe n’abakiriya bacu kandi dutegereje ejo hazaza ubufatanye.

 

Nubwo uru ruzinduko rwo kubungabunga rwuzuyemo ibibazo, rwanatanze ibisubizo bifatika. Binyuze mu mbaraga zacu, ibibazo abakiriya bahuye nabyo mugukoresha ibicuruzwa byacu byakemuwe neza, kandi bafite ikizere kinini kandi banyuzwe nibicuruzwa na serivisi. Muri icyo gihe, twakiriye kandi ibitekerezo byingirakamaro hamwe nibitekerezo byatanzwe nabakiriya, bitanga imbaraga zikomeye ziterambere ryacu.

Tumaze kuva mu isosiyete y'abakiriya, twasezeye hamwe no guhana ukuboko, amaso yacu yuzuye amaso dutegereje ubufatanye buzaza. Twese tuzi neza ko uru ruzinduko rwo kubungabunga ari intambwe gusa mubufatanye bwacu. Tujya imbere, tuzakomeza gutanga serivisi zumwuga hamwe numwuka wo guhanga udushya, duha abakiriya bacu ibicuruzwa na serivisi nziza, hamwe no kuboha igice cyiza cyane.

 

Yaba urugendo rutoroshye rwo gusurwa cyangwa inzira ikomeye kandi ihuze yo gukemura ibibazo, Tuoxin buri gihe yubahiriza ibyo yiyemeje kubakiriya, ikerekana ubuhanga ninshingano binyuze mubikorwa bifatika. Twizera ko igihe cyose tuzakorana nabakiriya bacu, tuzashobora gutsinda ingorane zose no gushiraho ejo hazaza heza.